Contact us.
Email is the channel.
No contact form. Just email. Email links are zero-infrastructure, never go down, and don't require a tracking pixel to confirm receipt.
Pick the right inbox.
Each address routes to a different person or queue. Picking the right one gets you a faster reply.
General questions
Product questions, feature requests, partnership ideas, anything that doesn't fit elsewhere.
hello@nocx.appSecurity
Vulnerability reports, security questions, PGP key requests. Read the disclosure policy first.
security@nocx.appPress & media
Press kit downloads at /press. Cold interview pitches welcome; please include angle and outlet.
press@nocx.appPrivacy & GDPR
GDPR rights requests, data-processing agreement queries, DPO-style questions. We respond within 30 days as required.
privacy@nocx.appLegal & abuse
Acceptable-use reports, lawful-process requests, EU DSA Article 11 contact. We can only respond to what we have access to — see Terms.
legal@nocx.appBilling
Subscription questions, refund requests, invoice issues. Stripe handles all checkout; we can issue refunds within EU consumer rules.
billing@nocx.appWhere things happen in public.
Bug reports → GitHub Issues
Public, threaded, searchable, deduplicated. Email isn't great for tracking bugs. We'll link the repository here once the public mirror is live.
Federated social
Casual updates, build announcements, "we shipped a thing" posts. Account handle goes here once we pick a privacy-focused fediverse instance.
r/nocx — community discussion, support, and feedback. Same content rules as everywhere else: no DMs from mods, no asking for unencrypted screenshots, no off-platform "verify your account" links. Claim pending.
Hacker News
We'll occasionally post a Show HN for major releases or technical writeups. Not the main support channel — for that, email or GitHub.
Be a kinder inbox.
A short list to set expectations:
- Cold sales pitches for SaaS / SEO / "improve your conversion" / staffing agencies
- "Acquisition opportunities" from data-broker-adjacent companies
- Influencer-marketing proposals
- SEO-content guest-post requests
- "I'll send you Bitcoin if you add <feature>" messages
If you're not sure whether what you're sending fits, hello@nocx.app is the right call. We read everything; the list above is just what we don't engage with.
Response times.
Security reports: within 72 hours. GDPR requests: within 30 days. Everything else: best-effort within a week.